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  • Good Morning Daniel, I would just like to pass on our thanks for your company contribution to our Health conference, It is very much appreciated and your staff have been (as always) extremely helpful. Your fabulous staff are always helpful and are a credit to your company. Fantastic customer service, Well Done… Debbie Peters, Canterbury DHB
  • I received my clogs today, I just love them thankyou, and the wee goodies you sent with them! Susan - Manuka Street Hospital
  • Thank you very much! My clogs actually arrived today, Wednesday, even though rural! Great service! And they fit perfectly! Very happy with them! Tisha McCaw
  • I called Rosie at 4pm on Thursday afternoon to place an urgent order for overnight delivery. Rosie was calm and gracious and had the parcel delivered by 7am the next morning! Thanks so much for your quick actions, you were extremely helpful. Best wishes, Kate, Auckland Bioengineering Institute
  • Dear Rosie You are a star! Thank you for finding that information for me, and for going to the trouble of sourcing where I can buy the lint cloths, even though you do not stock them. I think that is amazing service! Maggy, Omnicare
  • I would like to compliment your team - Rosie, Jemma and Junior - for their outstanding customer service. It is a pleasure to contact Hallmark, whatever the reason, and converse with such professional individuals. Always accommodating, quick to reply about any queries and going the extra mile to find a solution to our needs. This has been my experience, every time I have contacted Hallmark over the years. Thank you. Louise, CSSD, Hutt Valley Hospital
  • Hello Rosie, Thread Retrievers have just arrived.  Thanks for the prompt service and the lollies! Francoise
  • Thank you for getting the product to us overnight given that I placed the order after your 2pm cut off time – well done! The procedure is now under way in theatre. Neil
  • Hello Rosie, thank you - I am So impressed with the service you and Daniel have provided!! The handle is ready to be collected. Louise
  • We appreciate the great service, everything so prompt. Thank you. Sue

Making Patients Comfortable During a Gynaecological Visit

A gynaecologist’s job is far from easy. Ensuring women’s health through the range of physical examinations that form a regular check-up requires a trusting relationship and a connection between doctor and patient. Such a rapport allows the patient to feel at ease during each visit and makes for a more transparent patient–doctor relationship.

Making Patients Comfortable During a Gynaecological Visit

A gynaecologist’s job is far from easy. Ensuring women’s health through the range of physical examinations that form a regular check-up requires a trusting relationship and a connection between doctor and patient. Such a rapport allows the patient to feel at ease during each visit and makes for a more transparent patient–doctor relationship.

If you are a gynaecologist, how can you make your patient feel comfortable and assured that they are in good hands when they are in your clinic? Here are a few things you can do.

Introduce Yourself

No one wants to entrust their body to the care of someone they don’t know. Create rapport with your patient by introducing yourself. To make them feel comfortable with you, tell them your preferred name and encourage them to use that when talking to you. By doing this, you eliminate awkward formalities and make the patient feel at ease in your presence.

After breaking the awkwardness, establish your credentials as their doctor. Talk briefly about your training and the conditions you have handled, so they know they’re in good hands.

Listen to Their Complaints, and Tell Them About Similar Situations You Have Dealt With

When a patient comes in for her first visit, one of her biggest concerns may be what you’ll think of her issues about her body. Encourage her to voice her concerns and listen carefully. When she has finished talking, tell her, in general terms, about similar issues that you have dealt with in the past. She needs to know that hers is not an isolated case and that you’ve seen it all before. This way, she won’t feel that she has anything to be ashamed of.

Provide Assurance That You Are Using the Right Techniques and Tools

If you encounter patients who are having their first gynaecological examination, understand that they may be feeling apprehensive about the procedure. Give short explanations about the process, and emphasise the benefits to them.

When it comes to obstetric and gynaecological devices, Hallmark Surgical is your trusted source. We offer a wide range of sterile, disposable and also reusable instrumentation, suitable for any clinic, assuring both doctor and patient of world-class quality and effective healthcare processes.

View our range and contact us to learn more today.

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