Our Testimonials

  • Good Morning Daniel, I would just like to pass on our thanks for your company contribution to our Health conference, It is very much appreciated and your staff have been (as always) extremely helpful. Your fabulous staff are always helpful and are a credit to your company. Fantastic customer service, Well Done… Debbie Peters, Canterbury DHB
  • I received my clogs today, I just love them thankyou, and the wee goodies you sent with them! Susan - Manuka Street Hospital
  • Thank you very much! My clogs actually arrived today, Wednesday, even though rural! Great service! And they fit perfectly! Very happy with them! Tisha McCaw
  • I called Rosie at 4pm on Thursday afternoon to place an urgent order for overnight delivery. Rosie was calm and gracious and had the parcel delivered by 7am the next morning! Thanks so much for your quick actions, you were extremely helpful. Best wishes, Kate, Auckland Bioengineering Institute
  • Dear Rosie You are a star! Thank you for finding that information for me, and for going to the trouble of sourcing where I can buy the lint cloths, even though you do not stock them. I think that is amazing service! Maggy, Omnicare
  • I would like to compliment your team - Rosie, Jemma and Junior - for their outstanding customer service. It is a pleasure to contact Hallmark, whatever the reason, and converse with such professional individuals. Always accommodating, quick to reply about any queries and going the extra mile to find a solution to our needs. This has been my experience, every time I have contacted Hallmark over the years. Thank you. Louise, CSSD, Hutt Valley Hospital
  • Hello Rosie, Thread Retrievers have just arrived.  Thanks for the prompt service and the lollies! Francoise
  • Thank you for getting the product to us overnight given that I placed the order after your 2pm cut off time – well done! The procedure is now under way in theatre. Neil
  • Hello Rosie, thank you - I am So impressed with the service you and Daniel have provided!! The handle is ready to be collected. Louise
  • We appreciate the great service, everything so prompt. Thank you. Sue

Prepare Your Patient for Minimally Invasive Surgery

Some surgical operations are minimally invasive but may still cause a great deal of anxiety in a patient. Here are some general reminders to prepare them.

Prepare Your Patient for Minimally Invasive Surgery

Some surgical operations are minimally invasive. These may include medical procedures such as cosmetic and gynaecological surgeries, among others. Minor or minimally invasive surgery typically use diathermy forceps and similar devices to cut and coagulate, allowing for relatively shorter recovery times of the patient.

Though these types of surgical procedures have fewer risks than more complex cases, they can still cause a great deal of anxiety and stress among some patients. Though the actual preparatory requirements vary depending on your patient’s needs, here are some general reminders to help get your patient ready for their treatment.

Handle Patients with Patience

As a doctor, you want to make sure that your patients remain calm and collected before and after their surgery. Their comfort matters to you, and you want them to be confident, while still having a good understanding of the possible risks involved.

Prior to having surgery, it is important to talk with your patients personally to explain the procedure to them, this should be done calmly and in a way that is easy to understand. Remember to answer any questions that they may have – there is no such thing as a ‘silly’ question. Encourage them to speak up and ask if anything is unclear to them.

If they are nervous, be reassuring and sympathetic – many patients appreciate honesty.

Give General Reminders

When it comes to minimally invasive surgery, be sure to give them general reminders along with specific instructions that you may have. For example, it is recommended that your patient refrains from smoking, drinking alcohol or taking herbal supplements at least 24 to 48 hours before the procedure. Be sure to ask them if they are taking any other medications beyond what you have prescribed to them.

You should also remind your patient to dress comfortably, in loose fitting clothing. Even if the surgery is only minimally invasive, they may still experience difficulty dressing after the procedure and the recommended recuperation period.

It is also best to remind them to have someone that they trust accompany them to and from the hospital. Show your patient that you care about their comfort and peace of mind to ease them into the idea of having surgery.

Hallmark Surgical has you covered – we provide a range of surgical devices and accessories for your practice. Contact us today.