Returns

Hallmark Surgical Ltd is committed to 100% Customer satisfaction. If the product you have received is faulty, incorrect or clinically unsuitable, we will receive it back for exchange or credit. There is no surcharge or restocking fee charged. Return freight is the responsibility of the Customer unless the product received is faulty or sent in error. 

Returns must be accompanied with the Hallmark Surgical Returns Form (GRA) to be accepted. These are available on request - please contact our Customer Care Team on Ph 0800 67 37 28 or operate@hallmarksurgical.com